FREQUENTLY ASKED QUESTIONS
Standard check-in time : 3pm and check-out time : 12 noon.
For early check in and late check out is subject to room availability.
Our guest rooms are located from level 17 to level 24.
All guest rooms are non-smoking.
We do provide complimentary parking for all our inhouse guests.
A deposit of RM50.00 nett is required upon check in.
The deposit will be refunded upon check out.
We accept major credit cards, debit card and cash payment.
We provide safe deposit box in all our guest rooms.
Tourism tax exemption from 1st July 2020 to 30th June 2021
We do provide iron and ironing board for all our guest.
We provide complimentary WIFI to all our in house guest.
1. Cancellation 14 days and above – full refund
2. Cancellation 7 days – 50% refund
3. Cancellation 24 hours – no refund
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