FREQUENTLY ASKED QUESTIONS
Standard check-in time : 3pm and check-out time : 12 noon.
Early Check In and Late Check Out is subjected to room availability. Do let out team know prior to your stay so that we can help to accommodate based on availability.
Our guest rooms are located from level 17 to level 24.
Should you require a certain floor do let our team know and we will try our best to accommodate based on availability.
All our guest rooms are non-smoking.
We do provide complimentary parking for all our in-house staying guests.
Do let our team know your vehicle details prior to your stay so we can make the necessary arrangements.
A deposit of RM50.00 nett is collected upon check in.
The deposit will be refunded upon check out.
We accept major credit cards, debit card and cash payment.
Yes we do accept the following e-wallets:
- Maybank QRPay
- Touch N Go eWallet
- Boost Pay
Yes we do provide a safe deposit box in all our guest rooms.
You are not required to pay any Tourism tax from 1st July 2020 to 30th June 2021.
We do provide Iron and Ironing Board for all our guests upon request.
We provide complimentary WIFI to all our in-house guests.
1. Cancellation 14 days and above – full refund
2. Cancellation 7 days – 50% refund
3. Cancellation 24 hours – no refund
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No. 15, Jalan Geraja, 80100, Johor Bahru, Johor, Malaysia
+607 288 8688
